It is extremely important to ensure that you do not power down your computer, or unplug the device during the firmware update unless specifically prompted to do so.ĥ) Click the product banner to access settings and options for your device, and customize to your preference.Having a steelseries setup ( keyboard, mouse and mousepad) all with RGB capabilities and all of them linked through the Steelseries GG engine, I was wondering if it was possible (if it doesn’t already exist) to code something that takes information from the Hub and sends it to these devices. Install any firmware updates that may be available for your product in SteelSeries Engine and follow the instructions on the screen. These settings should be disabled by default on desktops but may be enabled if you are using a laptop.Ĥ) Open the SteelSeries Engine window and notice if any firmware updates are available via notices on each product banner.
More information can be found here: (Mac) Engine is not detecting my deviceģ) Make sure that your USB devices are set to be powered up at all times and that any power-saving features are turned off. Using a Mac device? You may need to enable additional settings. The engine is now included in the GG software. If you have the standalone Engine software, is it recommended to upgrade to SteelSeries GG, as the standalone Engine is no longer supported. The engine will be able to configure your device wirelessly.Ģ) Make sure you have the latest version of SteelSeries GG installed. If your product came with a USB wireless transmitter or wireless dongle, please connect the wireless transmitter to your device.
If you are on a laptop and notice that your device powers on and off intermittently, change to a port on another side of the laptop. Using the rear ports directly on your motherboard instead of any HUB ports or external hubs will ensure your drivers load correctly, and that the device receives adequate power. To set up your SteelSeries GG supported USB device, please take the following steps:ġ) Plug your device into a rear USB 3.0 or 2.0 port.
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